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Our Legal Terms and What They Mean for Your Account

These terms set out how your account works at yearners, what we collect, how we use it, and the conditions under which access is available where local law and eligible regions permit.

Account eligibility subject to local lawPakistan-region access where permittedJazzCash, Easypaisa, Raast wallet rules applyData handled per our privacy termsContact support for any policy query
yearners Our Legal Terms and What They Mean for Your Account
DATA AND SECURITY

How We Handle Your Account Data and Security

Your account data — name, wallet details, transaction records — is held only for as long as necessary to operate your account and meet our policy obligations. We do not sell your data to third parties. If you want to know what we hold or request a correction, contact support with your account details and we will respond within our published handling window.

Wallet Verification

When you add JazzCash, Easypaisa, or Raast as a payment method, we verify the name on the wallet matches your account. This step protects your account from unauthorised withdrawals.

Cookie and Tracking Policy

We use session cookies to keep your account active and analytics cookies to understand how the platform performs. You can manage cookie preferences in your browser settings at any time.

Data Retention

Account and transaction data is retained for the period required under our operating terms. After account closure, data is held only as long as policy obligations require, then deleted.

Account Security Steps

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

POLICY CONTACT

Reach Us About Any Legal or Policy Question

If something in our terms is not clear — or if you need to raise a concern about your account, data, or wallet conditions — our support team is your direct line. Policy queries about JazzCash, Easypaisa, or Raast account matching get the same handling as any other account issue: routed to the team that can actually resolve it.

Live Chat Open the chat widget from any page on yearners to reach our support team directly. Policy and account questions are handled here without being re-routed to a generic queue.
Email Support Write to our support address for detailed policy queries, data requests, or account condition clarifications. Include your registered account name and the specific clause you are asking about.
Account Help Centre The help section inside your account covers common legal and policy questions — from wallet matching rules to data retention — without needing to contact support directly.

Legal and Policy Questions We Get Asked Most

These are the policy questions that come up most often from people who have read the terms and want a plain-English answer. If your question is not here, reach out via live chat or email.

These terms apply to anyone who opens or uses a yearners account. Access is available only where local law and eligible regions permit it — if your local law does not allow it, these terms do not create eligibility.

No. Your payment wallet — whether JazzCash, Easypaisa, or Raast — must be registered in your own name. Third-party wallet transfers breach account conditions and can result in account suspension.

We collect the name, mobile number, and wallet details you provide when opening your account. This is used to operate your account, process payments, and meet our policy obligations — nothing else.

Contact support via live chat or email, include your registered account name, and specify whether you want a data copy or a correction. We handle these requests within our published response window.

After your account is closed, we retain data only for as long as our policy obligations require. Once that period ends, the data is deleted. You can ask support for the specific retention timeframe.

We publish updates to our terms on this page. Continuing to use the platform after a change means you accept the revised terms. If you disagree with a change, contact support before using the account further.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.