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How yearners Handles Your Personal Information

Your account at yearners involves real data — your name, contact details, and payment information from wallets like JazzCash, Easypaisa, and Raast.

Account data handled with careJazzCash, Easypaisa, Raast wallet data protectedYour right to access or delete dataPakistan-region policy scopeContact us to update your records
yearners How yearners Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of the data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email at the address listed in your account settings, or through the in-app help section on your mobile device. We aim to acknowledge every privacy request and respond with a concrete update on what action has been taken.

Live Chat Start a chat session from your account dashboard to raise a privacy request. Our team will log it and follow up with the outcome in writing.
Email Support Send your data access or deletion request to the support email shown in your account settings. Include your registered phone number for faster matching.
In-App Help Open the help section from the mobile menu, select Privacy and Data, and submit your request directly. Works on both Android and iOS devices.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply security measures across every layer of your account — from the moment you log in to the point a JazzCash or Easypaisa deposit posts to your wallet. Account sessions use encrypted connections, and payment data is handled by the processor, not stored on our platform in full card or wallet-number form. Data retention, cookie use, and your rights to correct or remove information are all managed through the processes described below.

Encrypted Account Access Your login session runs over an encrypted connection. We use OTP verification at account entry so that access requires both your password and your registered mobile number.
Cookie and Session Data We use session cookies to keep you logged in and analytics cookies to understand page usage. You can manage cookie preferences through your browser settings at any time.
Payment Data Handling JazzCash, Easypaisa, and Raast transactions are processed by those payment providers directly. We store only the reference number and amount — not your full wallet credentials.
Data Retention and Deletion We keep your account data while your account is open. Once you close it, data is retained only for the period required under applicable rules, after which it is deleted from active systems.

Common Questions About Your Data at yearners

These are the questions we hear most often about how your personal information is handled. If your question is not here, contact support through live chat or the in-app help menu and we will respond in writing.

We collect your name, email, phone number, and payment details needed to verify your identity and process deposits. JazzCash, Easypaisa, or Raast transaction references are recorded to reconcile your account balance.

We do not sell your data. We share only what payment processors like JazzCash and Easypaisa need to complete a transaction, and nothing beyond that to outside parties.

Contact support via live chat or email using the address in your account settings. Include your registered phone number. We will confirm receipt and provide the data summary in writing.

Yes. Submit a deletion request through live chat or the in-app help section. Once your account is closed, we retain data only for the period required under applicable rules, then remove it.

We store only the transaction reference and amount from JazzCash, Easypaisa, or Raast payments. Your full wallet credentials are handled by those providers and never stored on our platform.

We use session cookies for login continuity and analytics cookies for usage data. You can adjust or block cookies through your browser settings without affecting your account login via OTP.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.